Refund policy

Returns & Replacements

In the unlikely event that your merchandise arrives damaged, or there is an issue with the size you should call or email us the details along with a picture within 48 hours of receiving your order.

The replaced/returned item will have to be shipped back by the customer. Reverse pick-up is not available. Shipping charges will be applied on the orders reversed. For any issues with the product please connect with us on +91 7045170801/ +91 9820227169 and it will be handled.

ITEMS ON SALE AND ITEMS BOUGHT IN STORE/EXHIBITIONS ARE NOT ELIGIBLE FOR RETURN/EXCHANGE ONLINE.

There is no refund policy at Rui Boutique only exchange is available.

Alterations

In a situation where the customer needs an alteration in size fit, you can contact us by call or email so that we can help you with it.